Privacy Policy

Protection of personal data

At Wexiödisk AB we protect your personal integrity and always strive to achieve a high level of data protection. We are committed that our work shall be transparent and honest and in compliance with current laws and regulations, from sharing information about the product and service range of the company to its customers as well as how personal data is treated. We hereby encourage you to read our data privacy policy that depicts what information that is collected about you, what we use it for, with whom we share it and what rights you have to affect it.

Collection of personal data

1. Contact information – Name, Address, phone number, email address.   
2. User login information – Name, phone number, email address. This information is connected to a customer ID to be able to create a company affiliation.
3. Information collected visiting the Wexiödisk website – information collected via cookies or other information provided by you during login at the company’s website.   
4. Product and service information including both track records of customer order sales and after sales interactions – Name, phone number, email address, company affiliation.
5. Credit management information – Company reg. no/i.e. /personal code, name, address 

How we collect personal data

• We collect personal data from our customers when purchasing a Wexiödisk product or service, creating a start-up protocol for a new machine installment, visiting our website, using a login interface at the Wexiödisk website, participating in collaborative events and meetings hosted by Wexiödisk, participating in research and testing of machines in order to enhance and create new features and solutions within the company’s product portfolio.
• from our third party service partners, retailers, consultants, suppliers. 

The collection of personal data is strictly used for purposes to give you the best user experience of the company’s products and services as well as to facilitate the interaction between you and Wexiödisk that lies within the confines of the customer agreement.

Why we handle personal data and the legal basis

• In R&D purposes to be able to test, modify and enhance the product range to comply with the customer present and future needs – Personal data according to no. 1 above. The legal basis for handling personal data is supported by legitimate interest.
• To communicate with customers via marketing communication channels - Personal data according to no. 1 and 4 above. The legal basis for handling personal data is supported by both consent and legitimate interest. This to be able to provide to all interesting parties with information regarding the company’s products and services and upcoming events as well as technical information about the products and services purchased.
• To be able to execute and deliver requested products and services to the company’s customers - Personal data according to no. 1, 2, 4 and 5 above. The legal basis for handling personal data is supported by the contract fulfillment.
• For troubleshooting and after sales purposes - Personal data according to no. 1, 2, and 4 above. The legal basis for handling personal data is supported by the contract fulfillment.
• To be able to communicate with our customers in various customer service related matters such as product and service purchases, login issues, user guidance etc. - Personal data according to no. 1, 2, 3 and 4 above. The legal basis for handling personal data is supported by contract fulfillment and legitimate interest.   
• To evaluate feedback about the company’s products, services or marketing events - Personal data according to no. 1 above. The legal basis for handling personal data is supported by legitimate interest.   
• To manage and operate our websites and other applications, including if used the online registration profile - Personal data according to no. 1 and 2 above. The legal basis for handling personal data is supported by the contract fulfillment and legitimate interest. 

The treatment of your consent

Where the handling of personal data is based on a consent given by you, you have the right to withdraw your consent at any time. The revocation of your consent will however not affect the lawfulness of any processing based on your consent prior to its withdrawal.

The sharing of personal data

To be able to fulfill this data privacy policy Wexiödisk might share information including personal data

• as required by law, to comply with legal process and/or to respond to requests sent out from public and government authorities.
• with companies within the owner structure of Wexiödisk, i.e. Ali Group S.r.l, Italy.
• with service providers and suppliers trusted to provide services and installments on the behalf of Wexiödisk.   
• to enforce our terms and conditions.
• to protect our rights.

Decisions regarding marketing information

You have certain choices regarding how we use and share your personal data for marketing purposes. Subject to your consent, Wexiödisk may send you information about products, services, events and promotions. The communication may be sent via different channels such as email, post and social media.

Where required by law, we will obtain your prior consent. You may withdraw your consent to marketing at any time. For example, you can unsubscribe from messages by following the unsubscribe instructions within messages sent to you. If you choose not to receive marketing information, your personal data may still be used for the other purposes described in this data privacy policy, such as communicating with you for administrative or transaction purposes as part of the contractual relationship we have with you or where required by law.

Security measures ensuring the protection of personal data

We will store your personal data for as long as it may be required by law, or as required under any contractual agreement. If there is no legal requirement, we will retain information about you only for as long as it is necessary for the purpose/s for which it was collected.

International transfers of personal data

Being part of a global company group (Ali Group S.r.l., Italy), Wexiödisk may store your personal data in the European Union or at other locations where we or our service providers and suppliers are located or have their servers.

How to contact us

The controller of your personal data is Wexiödisk AB (556408-6832) – Mårdvägen 4, 352 45 Växjö, Sweden. If you want to exercise your data subject rights or if you have any other questions concerning this data privacy policy, please submit your request to the personal data contact person stated below.

Contact information to the data protection contact person at Wexiödisk:

Wexiödisk AB │ Mårdvägen 4 │ SE 352 45 Växjö│Sweden │wexiodisk@wexiodisk.com

Privacy policy updates

We may update this data privacy policy. Any changes to this data privacy policy will become effective as of the date it is published, or as otherwise required by law.